Quality Staff

Our nurses and front desk staff provide excellent service to each and every patient that walks through our doors. Expect to be greeted with friendly smiles and quickly helped. It is always our goal to get patients through triage and speaking with a nurse or doctor as quickly as possible.

Convenient Locations

Neighbors has many locations throughout the Houston area. We pride ourselves on serving and providing the best medical care in many communities.. Hospitals can have crowded parking lots, as well as crammed and unkept waiting rooms. Our facilities have easy parking and clean and comfortable waiting rooms.

Knowledgeable Board-Certified Physicians

All of our physicians at Neighbors are board-certified. That means they have taken the additional step of passing an exam that tests their medical knowledge and clinical judgment. This allows us to serve you with the dedication and knowledge patients deserve from their physicians. We want you to feel confident with our passionate, patient-focused experience, medical knowledge and clinical judgment to properly diagnose, treat and save lives.

State-of-the-art Equipment

Our ERs have state-of-the-art equipment, including CT scanners, X-rays and ultrasounds. This equipment means you can be tested on-site without waiting in a long line of patients. In addition, you will have your results quickly, giving you immediate access to proper treatment.

Patient Driven Focus

At Neighbors Emergency Center our focus is always on the patient. We believe in providing extraordinary care that is dedicated to Making Lives Better every day. Neighbors Emergency Center operates with an unfaltering vision to be the Best Neighbors Ever. This means providing unparalleled medical care driven by compassion, respect and dedication.

Neighbors Emergency Center has several locations throughout Texas. We are right around the corner from you, and you can see your wait time for any location online now!

Why are wait times so long?

High-severity patients

In most hospital ERs patients are triaged as they arrive based on the severity of their medical situation. Those with more life threatening injuries are seen by nurses and doctors first, followed by those with more mild conditions. This is why if you have a broken bone and come into the emergency room, you may not be seen for hours if multiple high-severity patients come in after you. Someone with chest pain is likely to bump you down the waiting list and increase your wait time.

Overcrowding

As reported by the Centers for Disease control, the average emergency room visit is about 2 hours. This includes an initial er wait time of 30 minutes, followed by treatment, which usually takes about 90 minutes. Over the years the volume of amount of people waiting continues to increase. Overcrowding continues to be an issue in hospital-based ERs.

How has Neighbors solved these problems?

Neighbors Emergency Center is a freestanding emergency center. We offer 24-hour emergency services to patients at the same level of care as hospital-based emergency rooms. However, because we operate off-site from hospitals we can provide access and wait times that are much more convenient for our patients.

 

The average wait time at a traditional hospital emergency room is 52 minutes

 

The average wait time at Neighbors Emergency Center is between 5 and 10 minutes!

 

Neighbors Emergency Center has several locations throughout Texas. We are right around the corner from you, and you can see your wait time for any location online now!